Welcome to RideVaam ("we," "our," or "us")! These Terms of Service ("Terms") govern your access to and use of the RideVaam website ("Website"), mobile application ("App"), and services (collectively, the "Services"). By using our Services, you agree to the following Terms.
You must be at least 18 years old to use our Services. By accessing or using our Services, you represent and warrant that you are at least 18 years of age and have the authority to enter into a binding agreement.
To use our Services, you must create an account by providing accurate and complete information, including your name, email address, phone number, and payment details. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violations of these Terms or applicable laws.
Our Services allow you to request transportation from drivers ("Drivers"). When you book a ride, you agree to provide accurate pickup and drop-off locations and pay the applicable fare.
You agree to use our Services only for lawful purposes and in compliance with these Terms. You will not:
Drivers are independent contractors, not employees of Vaam. Drivers are responsible for maintaining their vehicles, following traffic laws, and providing safe transportation to Riders.
As a Rider, you are responsible for ensuring accurate information is provided when booking rides, treating Drivers respectfully, and paying for the services rendered.
When you book a ride, you authorize Vaam to charge your payment method for the fare and any applicable fees, taxes, or surcharges. All payments are non-refundable unless otherwise stated.
If you cancel a ride after a Driver has been dispatched, you may be charged a cancellation fee.
From time to time, we may offer promotional codes, discounts, or credits. These are subject to specific terms and may not be transferred, redeemed for cash, or combined unless explicitly stated.
To the fullest extent permitted by law, Vaam is not liable for any indirect, incidental, special, exemplary, or consequential damages arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages. Our liability to you is limited to the amount you paid for the Services in the six months preceding the event giving rise to the claim.
Any disputes arising out of or related to these Terms or the use of our Services will be resolved through binding arbitration on an individual basis. You waive the right to participate in any class actions.
These Terms are governed by the laws of HM Government.
All content, trademarks, and materials on our Website and App are the intellectual property of Vaam or its licensors. You may not use, reproduce, or distribute our intellectual property without prior written consent.
We may update these Terms from time to time. Any changes will be effective upon posting on our Website or App. Continued use of the Services after changes have been posted constitutes your acceptance of the updated Terms.
If you have any questions or concerns about these Terms, please contact us at:
Vaam Support
Email: support@ridevaam.com
Mail Address: I11, 4-5 Victoria Sq, Wolverhampton WV1 1LD
Thank you for choosing to ride with Vaam!